Elvis ERP -One platform to sell,deliver,support and follow-up customers
CLIENT
MG is a consortium of 12 different branches who are specialized in providing services for India’s transport, automobiles, alternate energy, electronics, healthcare and composite industries in an economic, environment friendly and socially responsible way.
Established in the year 1980, MG group is India’s largest privately-owned bus building enterprise and have two main companies-MG automotive private ltd in Zaheerabad and MG automotive (bus & coach) pvt ltd in Belgaum, Karnataka. They have an installed annual capacity of 16500 buses. The group has been one of the largest manufacturers of buses, both for domestic and export markets.
INDUSTRY
Manufacturing
REQUIREMENT
Our client had to manage a large number of customers and services on an average and this required an increase in speed of operations and improved connectivity between the individual units. This issue could only be solved by fully automating the internal processes.
They asked for a system that can handle the customer enquiries and requirements with more speed and accuracy. The full HR, purchase, sales and inventory divisions should be easier to manage. A service function was needed for after services and situations like accidents. The client also needed customization of their internal processes, so that the white list of access is clearly defined.
KEY FEATURES
The purchase section helped to manage purchase of raw materials from suppliers and manage other details like supplier pricelist.
Each purchase can be managed by the costing team with cost approval section
The discount section enabled the marketing team to request for a discount if the client is not willing to pay the required cost
The customer section allows managing enquiries to manage all customer lists.
The services section was meant for immediate action in case of situations like accidents
The BOM is neatly organized so that the details are clear and concise and can be used for future business deals.
The Department head can allocate the role or job for each employee and give different privilege to each employee.
The marketing team helps to manage enquiry and requirement of client which will then go to the design section so that the design team can decide if it could be implemented.