CLIENT
MG is a consortium of 12 different branches who are specialized in providing services for India’s transport, automobiles, alternate energy, electronics, healthcare and composite industries in an economic, environment friendly and socially responsible way.
Established in the year 1980, MG group is India’s largest privately-owned bus building enterprise and have two main companies-MG automotive private ltd in Zaheerabad and MG automotive (bus & coach) pvt ltd in Belgaum, Karnataka. They have an installed annual capacity of 16500 buses. The group has been one of the largest manufacturers of buses, both for domestic and export markets.
INDUSTRY
Manufacturing
REQUIREMENT
Our client had to manage a large number of customers and services on an average and this required an increase in speed of operations and improved connectivity between the individual units. This issue could only be solved by fully automating the internal processes.
They asked for a system that can handle the customer enquiries and requirements with more speed and accuracy. The full HR, purchase, sales and inventory divisions should be easier to manage. A service function was needed for after services and situations like accidents. The client also needed customization of their internal processes, so that the white list of access is clearly defined.
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